No one is perfect. The whole key is make the maximum effort on a daily basis to become better. Better with your work, better with your family, and better overall. When people come to the United States they bring certain cultural traits that influence there ability to adapt to their new country. The key is to try to adapt to the requirements that this new country seeks out of those they let in. The biggest issues is respect for the law, learning the English language, and how to adapt to the business style of the U.S. I have studied thousands of immigrants and I see people that come from very similar backgrounds, with the same advantages & disadvantages. So what makes some improve so much more their way of life once in the U.S.? Its the issue of adaptability. So for those Immigrants coming to the U.S. watch out for those 3 principles:
1) Learn the Language
2) Learn the Law (Taxes, Traffic, etc.)
3) Learn the Rules of Business in the U.S.
This country offers so many incredible opportunities but those that know the rules of the game come out the biggest winners.
Thursday, December 4, 2008
Sunday, September 14, 2008
Why other Lawyers fail
I have seen a trend among many attorneys and doctors that clearly affect their practices. They think they are the gift of the people and that people should feel joy that they have the "honor" to deal with them. That is very very wrong. My profession has many lawyers who don't understand the concept of Service in their day to day businesses. A law firm is a business. As such, lawyers will strive to be service and customer oriented. If lawyers would stop thinking they are not replaceable and understand the basic concepts of service to the client, our profession would not have a damaged reputation. Same principle applies to doctors. Now, what if this "customer service" point could change? Well, then we would be a better firm. Its not good enough to be the smartest, most knowledgable lawyer. If you cannot get along with your client or you cant have a normal conversation, then your inability to express the complexity of the law will destroy you and get you fired. The ying and the yang, the law and the client. Customer service is king.
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Customer Service
Wednesday, May 21, 2008
Time to think
It is crucial in any business that people have "quiet time" a space during the day when you can sit and listen to nothing and just feel your brain thinking. It can be any issue. But, the toughest answers are usually found when you are alone thinking. I have invested more time in this practice and the more I do it the more it pays back in deeper analysis and better strategies for my law practice and business.
Thursday, March 6, 2008
The Key to Keep up to Speed
To be on top of all the information we get the trick is to keep organized and up to date on all mail, info, emails, calls and things we receive. It is difficult sometimes to do so because we are bombarded with so much new daily information. We have good work spaces and a lot of patience.
Thursday, February 28, 2008
You will take care of the Client
Clients like it. Attorneys will get to understand that our business is similar to many retail operations. Yes, we are replaceable and as such we must take care of our clients. I notice many lawyers in other firms that are too arrogant to realize that the same quality of service you see in different retail establishments is the same quality of customer service we have to strive for. Our work may be challenging but it never gives us the right to have an arrogant attitude. I feel sad when I see other lawyers mistreating clients. I makes me mad and I hope and expect this never to happen in my office.
The Immigrant Attitude
You may be in favor or against Immigration. I understand both sides of the debate. What you cannot deny is the deep desire immigrants have to improve their lives. Why would you leave the comfort or what you know to venture off into a country that you may not know anything off? Because you know that the United States is the one amazing country and inside this great country you have heard that if someone has a good heart, a good brain and a pair of tough hands, you can grow out of the deep hole of despair many people have.
This country is it. It is the mecca of dreams. You dream of having your little business. Maybe save up a bit of money. You want to help your father or son. Your dream is small, but in your heart that dream is worth gold.
That is what an immigrant wants: please give me a chance to find my dream.
Only the United States gives some many humans this vast and wonderful opportunity. That is why we love this country. Because it has been good to us. And now, we shall be good to it and love it and honor it as our adopted nation.
That is why, with all our heart, we immigrants wish God bless this great, great country called American.
This country is it. It is the mecca of dreams. You dream of having your little business. Maybe save up a bit of money. You want to help your father or son. Your dream is small, but in your heart that dream is worth gold.
That is what an immigrant wants: please give me a chance to find my dream.
Only the United States gives some many humans this vast and wonderful opportunity. That is why we love this country. Because it has been good to us. And now, we shall be good to it and love it and honor it as our adopted nation.
That is why, with all our heart, we immigrants wish God bless this great, great country called American.
Ideas to Improve
My goal is to be the best. I guess many people say that but how many people trully achieve thise. I spend time daily simply thinking on this concept: being the best. Best in service to clients, best in service to my staff, most knowledge acquired in my field of practice. One stand that many seem in conflict is the ability to get paid for your services.
When a client comes to me and my office, they do not come and seek free advice. A client understands that we have invested hundreds of thousands of dollars in knowlege so that our clients benefit from the accumulated wisdom have developed.
For example, we spend approximately $5,000 a year in legal books, $3,000 in legal memberships, $8,000 in upgrading technology, $10,000 in continuing legal education courses for lawyers AND legal assistants. On top of that we spend 10-20% per day in updating and reading and researching any change in the law.
The trick is to know the most. To know the most up to date information, and to keep these wisdom current.
Some people who see our business might not realize how much we do care for the well being and approval of our clients' cases.
Personally, at least every other day I go home late to my family and I keep thinking on a case I had that day. The issues this particular person had. Did the case challenge me? Was there anything else I could have told him or her? Why is the law so unfair that in many cases they won't let this kind person legalize his status?
When a client comes to me and my office, they do not come and seek free advice. A client understands that we have invested hundreds of thousands of dollars in knowlege so that our clients benefit from the accumulated wisdom have developed.
For example, we spend approximately $5,000 a year in legal books, $3,000 in legal memberships, $8,000 in upgrading technology, $10,000 in continuing legal education courses for lawyers AND legal assistants. On top of that we spend 10-20% per day in updating and reading and researching any change in the law.
The trick is to know the most. To know the most up to date information, and to keep these wisdom current.
Some people who see our business might not realize how much we do care for the well being and approval of our clients' cases.
Personally, at least every other day I go home late to my family and I keep thinking on a case I had that day. The issues this particular person had. Did the case challenge me? Was there anything else I could have told him or her? Why is the law so unfair that in many cases they won't let this kind person legalize his status?
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